Have questions about oxygen equipment, medical supplies, rentals, insurance, or getting started with AlpinAire? Here are answers to some of the questions we hear most often.
Oxygen Equipment
What types of oxygen equipment does AlpinAire provide?
AlpinAire provides a range of oxygen equipment and supplies for people who use prescribed supplemental oxygen. Options may include portable oxygen concentrators, stationary oxygen concentrators, oxygen accessories, and related respiratory supplies. The equipment you need depends on your prescription, lifestyle, and where and how you plan to use it.
What is the difference between a portable and stationary oxygen concentrator?
A portable oxygen concentrator is designed to be easier to transport and is commonly used when traveling or going about your day. A stationary oxygen concentrator is designed primarily for use in the home. Your healthcare provider can help determine which type of equipment is appropriate for your oxygen needs.
Do I need a prescription for medical oxygen?
Yes. Medical oxygen is a prescription product in the United States. If you think you may need supplemental oxygen, talk with your healthcare provider about whether oxygen therapy is appropriate for you. Learn more about MedicalGrade Oxygen vs Recreational Oxygen.
Renting Oxygen Equipment
Can I rent oxygen equipment for a short-term stay in Colorado?
Depending on your prescription, equipment needs, and destination, AlpinAire may be able to provide oxygen equipment for a short-term stay. This can be useful for visitors who do not want to transport larger equipment or need equipment after arriving in Colorado. Learn more about Renting Oxygen Equipment While Visiting Colorado.
How far in advance should I arrange oxygen equipment?
We recommend contacting us as early as possible, particularly if you are traveling during a busy season or need equipment delivered to a hotel, vacation rental, or second home. Planning gives our team time to understand your needs, confirm equipment availability, and coordinate delivery or pickup.
Do you deliver oxygen equipment?
Delivery options depend on your equipment, location, and circumstances. AlpinAire serves communities throughout Colorado's high country, including Breckenridge, Frisco, Dillon, Keystone, Copper Mountain, Vail, Beaver Creek, Edwards, Avon, Aspen, Leadville, and surrounding areas. Contact us to confirm availability and delivery options for your location.
Insurance and Payment
Does AlpinAire accept insurance?
AlpinAire works with many insurance plans. Coverage and out-of-pocket costs depend on your specific plan, the equipment or supplies you need, and your eligibility. Contact us with your insurance information, and we can help determine what information is needed to get started.
Can I pay for equipment myself?
Yes, equipment and supplies may be available for private purchase or rental. Availability and requirements vary by product and individual circumstances. Contact us to discuss the equipment you need and available options.
Traveling to Colorado
Can I travel to Colorado if I use supplemental oxygen?
Many people who use supplemental oxygen travel successfully. Your equipment and planning needs depend on your prescription, how you are traveling, and your destination. If you are planning a trip to Colorado, see our guide to Traveling with Oxygen Tips for Colorado Visitors
Can altitude affect my oxygen needs?
Higher elevations can affect oxygen levels in the body, particularly for people with certain heart or lung conditions or people who already use supplemental oxygen. Talk with your healthcare provider before traveling to high altitude about your individual oxygen needs. Do not change your prescribed oxygen flow rate without medical guidance. For more information, see Oxygen Therapy at High Altitude.
Sleep Therapy and Medical Equipment
Does AlpinAire provide CPAP masks and sleep therapy supplies?
Yes. AlpinAire provides CPAP masks and sleep therapy supplies, including options for people who need replacement equipment while living in or visiting Colorado. Learn more about CPAP Masks Sleep Therapy Support.
What other medical equipment does AlpinAire provide?
In addition to oxygen and sleep therapy equipment, AlpinAire offers a selection of home medical equipment and supplies, including mobility equipment and other products designed to support daily living. Available products vary. Visit Oxygen Medical Supplies to see current equipment and product options.
Getting Started
How do I get started with AlpinAire?
If you need medical equipment or supplies, contact AlpinAire and let us know what you need, where you are located, and whether you have a prescription. If your healthcare provider has prescribed oxygen or other medical equipment, we can help you understand the next steps for obtaining the equipment and supplies you need.
What information should I have when I contact AlpinAire?
If applicable, it is helpful to have the following information available so our team can determine the best way to assist you:
- Your healthcare provider's information
- Your prescription or equipment information
- Your insurance information
- The type of equipment or supplies you need
- Your location and, if you are visiting Colorado, your travel dates
Still Have Questions?
If you do not see your question here, contact AlpinAire Healthcare. Our local team can help you understand equipment options, availability, delivery, rentals, and next steps.